Privacy Policy

Privacy Policy

E.B.S. Candles 31 LLC

Effective Date: March 6, 2026

At E.B.S. Candles 31 LLC, your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your personal information when you visit or make a purchase from our website.

Information We Collect

When you visit our website, we may collect certain information about your device and interaction with our site, including:

• IP address

• Browser type

• Device information

• Pages viewed and time spent on the website

• Referring websites

When you make a purchase or attempt to make a purchase, we collect the information you provide, including:

• Name

• Billing address

• Shipping address

• Email address

• Phone number

• Payment information

Payment information is processed securely through our payment providers and is not stored directly by E.B.S. Candles 31 LLC.

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders

• Communicate with you regarding your purchase

• Provide customer support

• Improve our website and services

• Prevent fraud and unauthorized transactions

• Send promotional emails if you choose to subscribe

Sharing Your Information

We do not sell or rent your personal information.

We may share your information with trusted third-party service providers who assist us in operating our business, including:

• Payment processors

• Shipping carriers

• Website hosting services (such as Shopify)

• Marketing and analytics providers

These partners only receive the information necessary to perform their services.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and analyze website traffic.

Cookies help us:

• Remember your preferences

• Understand how customers interact with our website

• Improve website functionality

You may disable cookies through your browser settings if you prefer.

Data Security

We take reasonable precautions and follow industry best practices to protect your personal information and prevent unauthorized access, misuse, or disclosure.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections to inaccurate information

• Request deletion of your personal data

To exercise these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or legal requirements. Updates will be posted on this page with a revised effective date.

Contact Information

If you have questions about this Privacy Policy or your personal information, please contact us:

E.B.S. Candles 31 LLC

Owner: Dr. Jennifer Winters Sr.

Email: [your business email]

Website: ebs-candles31.com